Data We Collect
r1777 collects personal data through several channels: directly from you when you register an account or complete a transaction; automatically as you use the platform; and, in limited circumstances, from third-party verification partners where necessary to fulfil our legal and security obligations. The categories of personal data we collect are described below.
Registration & Identity Data
When you create an r1777 account, we collect the following information:
- Full legal name as it appears on your national identity document.
- Date of birth (used to verify you are aged 18 or above).
- Residential address, including district and division (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
- Mobile phone number registered to your bKash, Nagad, or other mobile financial service account.
- Email address (used for account notifications and security alerts).
- Username and encrypted password.
Identity Verification (KYC) Data
To comply with anti-money-laundering and fraud prevention obligations, r1777 may request documentary proof of identity and address. Documents we may request include a National Identity Card (NID), passport, driving licence, or recent utility bill. Copies of these documents are processed securely and retained only for the period required by applicable obligations.
Financial & Transaction Data
r1777 records all deposit and withdrawal transactions associated with your account, including the amount in Bangladeshi Taka (৳), the date and time of the transaction, the payment method used (e.g., bKash, Nagad, Rocket, Upay, bank transfer), and the transaction reference number. We do not store full payment card numbers or mobile financial account PINs on our servers; these credentials are handled directly by certified payment processors.
Usage & Behavioural Data
As you use the r1777 platform, we automatically collect certain technical and behavioural data, including:
- IP address and approximate geographic location derived from it.
- Device type, operating system, and browser version.
- Pages visited, games played, and time spent on each section of the platform.
- Betting history: markets wagered on, stake amounts, odds accepted, and outcomes.
- Session duration and login timestamps.
Communications Data
If you contact r1777 via live support chat, email, or any other channel, we retain records of those communications, including the content of messages, the date and time, and the resolution provided. This data is used for quality assurance, staff training, and dispute resolution purposes.
How We Use Your Data
r1777 processes your personal data only where we have a valid legal basis for doing so. The primary legal bases on which we rely are: the performance of the contract between you and r1777 (i.e., operating your account and providing betting and gaming services); compliance with applicable legal obligations; our legitimate interests in maintaining a secure, fair, and commercially viable platform; and, where required, your explicit consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, identity data | Contractual necessity |
| Age verification (18+ compliance) | Date of birth, KYC documents | Legal obligation |
| Processing deposits and withdrawals | Financial and transaction data | Contractual necessity |
| Fraud detection and prevention | Usage data, IP address, transaction data | Legitimate interests |
| Responsible gaming monitoring | Betting history, session data | Legal obligation / legitimate interests |
| Customer support | Communications data, account data | Contractual necessity |
| Platform improvement and analytics | Usage and behavioural data (aggregated) | Legitimate interests |
| Promotional communications | Email address, betting preferences | Consent (opt-in only) |
Automated Decision-Making
r1777 uses automated systems to flag accounts for potential fraud, bonus abuse, or responsible gaming concerns. Where an automated process results in a significant action — such as account suspension or withdrawal restriction — you have the right to request a manual review of that decision by contacting our support team. We will respond to such requests within three business days.
Marketing Communications
r1777 will only send promotional emails, SMS messages, or in-platform notifications if you have explicitly opted in to receiving them during registration or through your account notification settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to that withdrawal.
Data Sharing & Disclosure
r1777 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data sharing with external parties is strictly limited to the categories described below, and only where necessary to fulfil the stated purpose.
Payment Processors
To process your deposits and withdrawals, r1777 shares transaction data with certified payment processors and mobile financial service providers including bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank partners (such as BRAC Bank, Dutch-Bangla Bank, and City Bank). These processors operate under their own privacy obligations and are permitted to use your data only for the specific purpose of completing the transaction in question.
Identity Verification Partners
Where KYC verification is required, r1777 may share identity documents and registration data with third-party identity verification service providers. These providers are contractually bound to process your data only for verification purposes and to apply security standards equivalent to those applied by r1777.
Fraud Prevention & Security Services
r1777 uses specialist fraud detection and cybersecurity services to protect the platform and its players. These services may receive limited technical data — such as IP addresses, device fingerprints, and transaction patterns — to identify and block fraudulent activity. Data shared with these services is used exclusively for security purposes.
Legal Authorities
r1777 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. In such cases, r1777 will disclose only the minimum data necessary to satisfy the legal requirement and will notify the affected player where legally permitted to do so.
Game Studio Partners
Games on the r1777 platform are provided by third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These studios may receive anonymised or pseudonymised gameplay data (such as game session IDs and stake amounts) for game auditing, RNG certification, and technical support purposes. No directly identifying personal data (such as your name or contact details) is shared with game studios.
Cookies & Tracking
The r1777 platform uses cookies and similar browser-based storage technologies to provide a functional, secure, and personalised experience. A cookie is a small text file placed on your device by the r1777 web server when you access the platform. Cookies do not contain executable code and cannot access other data stored on your device.
Categories of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Maintains your login session, prevents session hijacking, and enables core platform functionality. These cannot be disabled without breaking the platform. | Session (deleted on browser close) |
| Preference | Remembers your display preferences, language selection, and notification settings between sessions. | Up to 12 months |
| Analytics | Collects aggregated, anonymised data about page visits, feature usage, and navigation paths to help r1777 improve the platform. No individual player is identified. | Up to 24 months |
| Security | Detects suspicious login patterns, credential stuffing attempts, and automated bot activity. Supports fraud prevention systems. | Up to 6 months |
Advertising Cookies
r1777 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts on the r1777 platform. You will not be tracked across other websites by advertising technologies originating from r1777.
Managing Cookies
Most web browsers allow you to view, manage, and delete cookies through the browser's settings menu. Please note that disabling essential session cookies will prevent you from logging into your r1777 account and using the platform. Disabling preference or analytics cookies will not affect your ability to use core platform features. Refer to your browser's help documentation for specific instructions on managing cookies.
Data Security
r1777 takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect your information from unauthorised access, accidental loss, disclosure, or destruction.
Technical Safeguards
- SSL/TLS Encryption: All data transmitted between your browser or app and r1777 servers is encrypted using TLS 1.2 or higher. This applies to all platform pages, including login, deposit, withdrawal, and account management areas.
- Password Hashing: Account passwords are stored using a one-way cryptographic hashing algorithm with a unique per-account salt. r1777 staff cannot read your password; only a correct password input will be authenticated.
- Two-Factor Authentication (2FA): r1777 supports optional two-factor authentication for your account login. We strongly encourage all players to enable 2FA via their account security settings.
- Access Controls: Access to player data within r1777's internal systems is restricted on a strict need-to-know basis. Staff members can access only the data required for their specific role, and all internal data access is logged and subject to audit.
- Intrusion Detection: r1777 systems are monitored continuously for anomalous access patterns, brute force attempts, and other indicators of compromise.
Organisational Safeguards
All r1777 staff members who handle personal data receive data protection training as part of their onboarding and on an ongoing basis. Contracts with all third-party data processors include binding data security obligations. r1777 conducts periodic internal security reviews to identify and remediate potential vulnerabilities.
Data Breach Response
In the event of a confirmed personal data breach that poses a risk to affected players, r1777 will take immediate steps to contain the breach, investigate its cause and scope, and notify affected players as promptly as practicable. The notification will describe the nature of the breach, the categories and approximate number of records affected, and the steps r1777 is taking in response. Players are advised to contact our support team immediately if they suspect their account has been compromised.
Data Retention
r1777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The retention periods outlined below represent our standard data retention schedule and are subject to review.
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Anti-money-laundering record-keeping obligations |
| KYC identity documents | Duration of account + 5 years post-closure | Regulatory compliance and fraud investigation |
| Transaction records | Duration of account + 5 years post-closure | Financial record-keeping and dispute resolution |
| Betting history | Duration of account + 2 years post-closure | Dispute resolution and responsible gaming monitoring |
| Support communications | 3 years from last interaction | Quality assurance and dispute resolution |
| Analytics data (aggregated) | Up to 24 months on a rolling basis | Platform improvement; no individual identifiers retained |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of consent basis for communications |
Upon expiry of the applicable retention period, personal data is either securely deleted from r1777 systems or anonymised such that it can no longer be associated with any identifiable individual. Where anonymisation is applied, the resulting anonymised data may be retained indefinitely for statistical and analytical purposes.
Account Closure and Data
If you request voluntary account closure, your account will be deactivated and access removed. However, r1777 is required to retain certain records — particularly identity, financial, and transaction data — for the post-closure retention periods specified above. You may not request immediate deletion of data that r1777 is legally required to retain. For data categories where no such legal obligation applies, we will honour deletion requests within 30 days of receiving a valid request.
Your Privacy Rights
As an r1777 player, you have a number of rights with respect to your personal data. r1777 is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, please contact our support team via live chat or email at [email protected] with the subject line "Privacy Rights Request" and a description of your request.
Right of Access
You have the right to request a copy of the personal data r1777 holds about you. Upon receiving a valid access request, r1777 will provide you with a summary of the personal data categories held, the purposes for which each category is processed, and, where applicable, the third parties with whom data has been shared. We will respond to access requests within five business days.
Right to Rectification
If any personal data r1777 holds about you is inaccurate or out of date, you have the right to request that we correct it. You may update certain details directly through your account settings page. For corrections that require verification — such as changes to your legal name or date of birth — please contact our support team and provide supporting documentation.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. As noted in Section 6, r1777 may be unable to delete certain categories of data that are subject to mandatory legal retention obligations. In such cases, we will explain clearly what data must be retained and why.
Right to Restriction of Processing
You have the right to request that r1777 restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you have objected to processing and r1777 is reviewing the objection. During the period of restriction, r1777 will continue to store the data but will not process it for other purposes without your consent.
Right to Object
Where r1777 processes your personal data on the basis of legitimate interests, you have the right to object to that processing. r1777 will honour your objection unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms. You may object to direct marketing processing at any time and without providing reasons; such objections will be honoured immediately.
Right to Data Portability
Where r1777 processes your personal data by automated means on the basis of a contract or your consent, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format, and to request that r1777 transmit it directly to another controller where technically feasible.
Policy Updates & Contact
r1777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. The most current version of this Privacy Policy will always be accessible at r1777.app/privacy-policy, together with the effective date of the current version.
Notification of Material Changes
Where r1777 makes a material change to this Privacy Policy — meaning a change that significantly affects the way we collect or use your personal data — we will notify active account holders by email or via an in-platform notification prior to the change taking effect. Minor clarifications or administrative updates may be made without advance notice. Your continued use of the r1777 platform after a Privacy Policy update constitutes your acknowledgement of the updated policy.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way r1777 handles your personal data, please contact our support team using the details below. We take all privacy enquiries seriously and will respond within five business days.
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 via the r1777 platform (English language support)
- Subject Line: Use "Privacy Policy Enquiry" for fastest routing to our data team